Jul 31, 2021 | Shaoni Ghosh
The Worspot Enterprise Desktop Cloud is a cloud-native SaaS platform that gives an opportunity to deliver cloud desktops where virtual applications and Desktop-as-a-Service (DaaS) are hosted not on the basis of resources in an on-premises corporate data center, but on the foundation of cloud-based resources; apps and workstations all over the world from the public cloud.
Workspot has recently declared Workspot Watch, which is a big data trending and correlation engine. It has equipped Workspot to provide industry-leading desktop SLA i.e Service Level Agreements.
Consequently, this provides the customers a chance of visibility into the security which has never been done earlier. This helps to locate the performance—how it works, and know the availability of Workspot cloud desktops.
Workspot Watch analyses and surfaces hundreds and thousands of alerts where actions needed to be taken. This helps the team to understand significant issues with user connectivity and so on. It also provides IT a deep understanding of potential issues that deal with user connectivity, network connectivity, security, performance, the authentication of the same and much more.
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When a user is trying to connect for a while, Workspot will know and identify immediately even if the issue lies at the level of password, company, network, gateway or associated with a cloud region.
It enables a global visibility for the customers to take-charge of such potential issues even before they result in end user downtime. Here, the term ‘downtime’ means a specific period when the system is unavailable. Its architecture not only marks a thin gap between the control plane and customer’s data plane, but also separates both from one another.
One of its chief features is that it could never gain access to customer data, so it detaches the platform from its vast range in compliance audits. Through the help of Workspot, it can easily detect ransomware attacks. Ransomware is a type of malware or malicious software that encrypts a victim’s files. So here, Workspot’s various backup capabilities ensure this continual process in the field of business.
According to Aithority, Chief Product Officer of Workspot ,Jimmy Chang says, “…As part of Workspot’s Desktop-as-a-Service platform, Workspot Watch will play a crucial and increasingly valuable role in ensuring our customers can deliver reliability for the end user computing resources they need…They can now make real-time decisions from the data analytics powered by Workspot Watch.”