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Cognitive Technology: The Future of AI

  • Hrithik Saini
  • Dec 07, 2021
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AI has been a distant aim since the dawn of computers, and with each passing day, we appear to be moving closer to that objective with new cognitive computing systems. 


Heading from the convergence of cognitive science and centred on the underlying principle of mimicking human thinking, the idea of cognitive computing, as well as its implementations, are obligated to have far-reaching implications not only in our personal lives, but also in sectors such as healthcare, insurance, and others. 


The benefits of cognitive technology much outweigh those of traditional AI systems. As we know that the robots are on their way. A silicon super-intelligence is on the verge of altering the world of labour, bringing a million dreams, fears, and ideas to life. 


Unlike previous generations of "dumb" robotics that substituted physical work, cognitive technology is developing and learning to comprehend your profession, company, and perhaps even industry. But what if AI was improving to help people be better at their work rather than competing with you for it?



What is Cognitive Technology?


The term "cognitive" is not uniformly defined. However, for the time being, we may state that it is a branch of computer science that replicates human brain processes using various methods such as natural language processing, data mining, and pattern classification. 


(Check out - NLP Applications)


Cognitive technology is a part of the larger area of AI, which is a subdivision of biomimetics. To handle day-to-day issues, cognitive computing utilizes a combination of artificial intelligence, artificial neural, advanced analytics, natural language processing, sentiment analysis, and implementation of real. 


IBM described cognitive computing as a sophisticated system that learned at scale, reasoned with purpose, and interacted naturally with humans.


Product suggestions, pricing optimization, and fraud detection are all examples of cognitive technology at the action. Furthermore, several businesses are utilising conversational AI technologies to outsource customer care.



Artificial Intelligence Vs Cognitive Technology


While the primary use case for artificial intelligence is to design an effective algorithm to resolve an issue, cognitive computing takes a step further and attempts to emulate human intellect and wisdom by examining several aspects. Cognitive computing is a completely distinct notion when compared to Artificial Intelligence.


(Related Read: AI in Patent Search)

The image is titled Cognitive Technology - The Future of AI and has the following points :1. Computer Vision2. Machine Learning3. NLP: Natural Language Processing4. Optimisation5. Robotics6. Rules-Based Systems7. Speech Recognition

Cognitive Technology - The Future of AI

Computers that think


Cognitive computers are thought to solve issues in the same way as biological neurons do. They are more prone to solve difficulties via trial and error. They are expected to manage more difficult jobs, be more productive, and solve issues in less time.



Investigating cognitive services


Though we haven't all reached the point where every single work is automated, we may infer that we have progressed in comparison to the past. Major corporations including Amazon, Google, Microsoft, and IBM have been exploring it for a long time.


(Also, read How Microsoft uses AI)



Cognitive Services from Microsoft


Microsoft's cognitive services are separated into five categories: vision, voice, language, knowledge, and searching. Each resource is a cross-platform collection of APIs that may be used to create services and apps.



Concepts of Cognitive Computing

In addition, cognitive computing is a completely separate discipline in which it acts as an assistant rather than the one who completes the work. 


As a result, cognitive computing empowers people with the ability to do quicker and more effective data analysis without worrying about the machine learning system making incorrect conclusions. Moving further, let’s check out some concepts used by cognitive technology while being the next wave of AI.


  1. Cognitive technology mimics and learns from human cognitive processes


Unlike AI technologies, which only deal with a single problem, cognitive computing learns by seeing patterns and recommending that people take appropriate action depending on its knowledge. 


In the context of AI, the program captures the entire control of a process and uses a pre-defined methodology to finish a job or avoid a situation.


  1. Cognitive computing does not eliminate the need for people


The primary goal of cognitive computing is to facilitate humans in setting priorities. This provides people with higher analytical precision while assuring that everything is within their control. As an example, consider AI in the healthcare sector. 


An AI-powered system will make all therapeutic decisions without consulting a human doctor, but cognitive computing would enhance human diagnoses with its own set of facts and analysis, therefore improving decision making and adding a human touch to important operations.



Advantages of Cognitive Technology


The contemporary computing system is poised to change current and legacy technologies in the field of process automation. As per Gartner, cognitive computing will have a greater impact on the digital world than any other technology launched in the previous 20 years. 


Cognitive computing helps in the use of a computer network for meaningful real-life systems by allowing it to interpret and handle enormous volumes of volumetric data. Cognitive computing provides several advantages, including the following:


  1. Business Processes that are simpler and more efficient


On a real-time basis, cognitive computing can assess developing trends, identify business possibilities, and handle crucial process-centric challenges. 


A cognitive computer system, like Watson, can streamline operations, decrease risk, and pivot in response to changing conditions by analysing massive amounts of data. Though this prepares firms to design a good reaction to uncontrolled circumstances, it also aids in the creation of lean business processes.


(Related Read: AI in Business)



  1. Analyze Data accurately


Cognitive systems are extremely efficient in gathering, contrasting, and cross-referencing data to efficiently understand a scenario. 


In the healthcare industry, cognitive systems such as IBM Watson help doctors in collecting and analysing information from diverse sources such as prior medical reports, journal articles, diagnostic tools, and historical data from the healthcare community. 


This in turn aids physicians in providing an information treatment recommendation that advantages both the patient and the physician. Cognitive computing, rather than replacing doctors, uses robotic process automation to accelerate data processing.



  1. Customer Engagement Has Improved


By incorporating robotic process automation, the technologies may be leveraged to improve client relations. Customers may get contextual information from robots without having to deal with other team members. 


Because cognitive computing enables businesses to give only relevant, contextual, and meaningful information to consumers, it enhances customer experience, making customers happier and more engaged with a company.



Cognitive Computing Issues: Prospects for a Better Future


During a new technology's lifespan, it will encounter several problems. Although cognitive computing can improve people's lives, humans are resisting it simply out of fear of change. 


People are going to come up with many cognitive computing drawbacks that are posing substantial barriers to increased adoption, such as those listed below:


  1. Adoption


Voluntary adoption is the most significant impediment to the effectiveness of any new technology. To ensure the success of cognitive computing, it is critical to creating a long-term strategy of how the new technology can improve procedures and enterprises.


The adoption process may be simplified by collaboration among multiple parties such as technology developers, corporations, governments, and individuals. Simultaneously, a data privacy system is necessary to accelerate the deployment of cognitive computing.



  1. Security


When digital tools handle sensitive information, the issue of security naturally arises. With the capacity to manage and analyse enormous amounts of data, cognitive computing faces substantial challenges in terms of data security and protection.


As more digital technologies enter the picture, cognitive computing would have to consider the challenges associated with a breach of security by building a full-proof security strategy that also includes a method to detect suspicious behaviour to enhance data integrity.


(Also read: Intro to Security Analytics)



  1. Management of Change


Another significant problem that cognitive computing will also have to solve is changing management. Many are hesitant to accept because of their innate human nature, and because cognitive computing can learn like humans, people are concerned that computers would eventually replace humans. This has had a significant influence on growth prospects.


Cognitive technology, on the other hand, is designed to function in tandem with people. Humans will provide data into the systems, therefore nurturing the technology. As a result, it is an excellent illustration of a human-machine connection that people will have to embrace.



  1. Prolonged Development Cycles


One of the most difficult difficulties is the time required to construct scenario-based functionalities using cognitive computing. Cognitive computing is presently being developed as a generalist solution, which implies that it cannot be deployed across many product lines without strong development teams and a significant time.


Long development cycles make it more difficult for smaller businesses to build cognitive skills on their own. As technology lifecycles decrease, cognitive computing will undoubtedly get a larger stage in the future.


Cognitive computing is unquestionably the next stage in the evolution of computing, which began with automation. It establishes a standard for computing systems to achieve the level of the human brain. 


However, it has significant drawbacks that make AI challenging to deploy in settings characterised by high uncertainty, quick change, or creative needs. 


(Related blog - AI Myths)


The quantity of data sources increases the problem's complexity. Aggregating, integrating, and analysing such unstructured data is difficult. Many technologies should interact in a complex cognitive system to provide depth industry insights.


Yet considering all of the problems and roadblocks, the advantages of cognitive technology cannot be underestimated. It'll be in the best interests of all organisations and mankind as a whole to begin the transition process and adopt new technologies to strive for an efficient future.