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Paytm is back on Google Play Store but what caused the Removal?

  • Riya Kumari
  • Sep 26, 2020
Paytm is back on Google Play Store but what caused the Removal? title banner

'Paytm' is a very well known app used for the payment method. As we all know that today's society has totally transformed into digitalization. Paytm is a perfect place if you want to transfer money to your friends, relatives, recharge your cell phones, and many more such deals are available here. They give their users a great deal with great cashback offers which impress the users. 


Suddenly Google has given UPI cashback a name “online casino”. Recently Paytm has faced an issue but the company managed to seek their position back that day only. You must be thinking about how they managed to do so fastly, read further to know in detail.


There are people who know that Paytm is for money payment or transfer but didn't know in detail about its other services. In this blog, you will get all the details of Paytm. Recently you may have heard that google play store has removed the Paytm app which left several people shocked. But, after that, it returned. So, want to know the reason behind this? Just go through the blog to know why Paytm was removed, the reaction of the Paytm group, and many more latest updates related to Paytm.



Who is the founder of Paytm?


An Indian billionaire businessman, 'Vijay Shekhar Sharma' founded this app in 2010, exactly 10 years ago. In 2017, in the list of Time Magazine's 100 Most Influential People, his name was also there. He has won several awards like In 2015 he won "CEO of the Year" by the SABRE Awards. One97 Communications Ltd. is the parent company of Paytm. There are some key members like Varun Sridhar (CEO), Amit Nayyar (President), and Ajay Shekhar Sharma (Vice president). 


There are people who think that Paytm is from China but let me make them clear that No! Paytm is not a Chinese company. Paytm is an Indian company from Noida, Uttar Pradesh, India. It is a financial service, online shopping and payment systems type of site and it is available in Multilingual. You will do several tasks using Paytm like utility bill payments, travel, films, and events bookings. Also, by scanning QR code you can make payments in stores like grocery stores, marts, cafeterias, pharmacies, educational institutions, and so on.


Now, let's have a glance at some of the services provided by Paytm.


  • Payment systems

  • Digital wallets

  • Mobile payments

  • Banking

  • Online shopping


What Causes the Removal of Paytm From Google Play Store?


Recently, on 18 September 2020, google made a boom and temporarily removed the most preferred payment services app Paytm from Google Play Store. Hence, Google has tremendous power over which apps you download through its Play Store policies. So, read further to know what made them take this massive decision.


  • According to Google, Paytm had violated its guidelines.

  • In a statement, Google explained that it does not permit unregulated gambling.

  • On Friday Paytm had declared the delusion "Paytm Cricket League", in which clients could win money rewards dependent on the real exhibition of cricketers in the IPL.

  • Paytm returned on Play Store after it eliminated the "cashback part" on the Paytm Cricket League.

  • As per Google, if an application drives customers to an outside site that permits them to partake in paid competitions to win actual cash or money prizes, it is an infringement of its policies.

  • Paytm likewise featured that Google Pay routinely runs comparable campaigns in India. Toward the start of this Cricket Season, it began the 'Tez Shots' mission under which clients play a game to "score runs to acquire guaranteed rewards worth up to ₹1 lakh." 

  • "Apparently, such cashback missions of Google Pay are not in a break of Play Store policies, or possibly they are, yet an alternate set of rules apply to Google's own applications," said Paytm. (As discussing Google, read here the other benefits of Google, via Google AI tools)


What Paytm Commented After the Comeback?


Paytm itself was shocked after receiving the mail from Google about the removal. The company has published a blog post in which they explained to their customers that their balances and linked accounts are fully safe and there is no need to worry. On 18 September 2020, at 7:08 pm Paytm tweeted- And we're back! They managed to figure out the issue and again clench their position.


After all this matter, Paytm published an official statement, “We continue to work with Google to restore the app. We assure all our users that their balances and linked accounts are 100 per cent safe. Our services are fully functional on all existing apps and you can continue enjoying Paytm like before,” said Paytm.


Also, the founder of Paytm Vijay Shekhar Sharma felt encouraged after working out the matter with Google. On Twitter, he expressed his feelings for all the backing he amassed.


“Thanks, everyone for your support! Paytm App is back, live in the Play Store. We launched a UPI CashBack campaign this morning. Our app got suspended by Google for this. India, you decide if giving cashback is gambling.” - Vijay Shekhar Sharma. (Also read:  Vodafone-Idea collaboration)


Google Play Store Policy on Gambling


  1. Google forbids online casinos and other unregulated betting applications on its play store.

  2. Google is very strict about its policies and always takes immediate actions like in this case.

  3. The tech giant additionally uncovers that an application that drives shoppers to an outside site that permits them to partake in paid competitions to genuine cash simply disobeys Play Store policies.

  4. Indeed, even dream sports stages like Dream 11 are kept out.

  5. Google’s Suzanne Frey who is the Vice President, Product, Android Security and Privacy clarifies by stating statements like they don't tolerate things like gambling and they are very strict in case of rules and policies.


Have a glance at this video to know how to use Paytm for payments, recharge, online shopping, and many more.




So, it's time to conclude the blog by saying that every company has its own policies and they take action if anyone violates it, so did google in this recent case of Paytm. However, Paytm is a very popular app for financial services. Even it encourages its users to do online shopping, gives reasonable offers and cashback. It is one of the most trusted applications in which your data and account are safe. They give a choice where you want to put your money either on Paytm wallet or in your account. Google Pay, PhonePe, and Amazon Pay are some of the competitors of Paytm. However, Paytm has done great management during this removal period. Paytm faced this issue but we can see how they managed to return to Google Play Store the same day.

For those who were shocked after hearing this news can now relax as their money is safe with Paytm and they can still do 'PaytmKaro'. Paytm again gained the trust of its users and people can still use the benefits of Paytm like you get permits to a span of incredible offers from Paytm also impressive Paytm cash, enjoy recharges, bill payments, shopping, and many more such offers.

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